about id theft - ID Activate

privacy policy

ID Activate Corporation (IDAC) is committed to ensuring that your relationship with us and the sharing of any personal data and information is conducted in a secure and confidential environment. We value your trust and confidence and will take all reasonable steps to guard your personal information.

IDAC believes we earn your trust and confidence when we serve you in a confidential and secure manner. This Security and Privacy Statement is applicable to the information we receive about you via all online methods. This statement is written to inform you of our commitment to you and to establish our policies in that regard.

Collecting Information & Data From You

During the course of doing business, IDAC collects personally identifiable information from you, for example, when you become a customer or an independent representative with the company. Additionally, we may catalog certain information from inquiries or questions, which may be sent via email to IDAC .

The personal information we collect generally includes items like name, address preferences, credit card information to process purchases, email addresses, click stream and navigation data.

Keeping Information Accurate

At IDAC, keeping personal information accurate and up-to-date is very important. Our customer service personnel are available to review the information we may retain about you, so that together we can confirm their accuracy. If you ever find that information about you is incomplete, inaccurate or not current, we want to correct it. Please contact IDAC if you have any problems or issues in this regard.

Limits On Information Sharing

IDAC strictly limits who receives information and what type of information is shared. We may share information within IDAC is permitted by law and our agreement with you. To assist in offering you goods and services, we may occasionally share information with partner companies that work for us. We may share information with credit card processors, credit reporting agencies and other financial institutions, which are deemed necessary in our conducting of your business requests. We may provide your information as required by law or legal process; to protect and defend the rights of IDAC and under circumstances we believe reasonably necessary to protect the personal safety of our customers, representatives and IDAC .

Additionally, the information that is collected when you visit this site may tell IDAC, for example, the number of visits to the site, the average time spent on the site, the pages viewed by our visitors, and the purchases of our visitors. This information allows us to make modifications to the content and design of the web site to more effectively serve the interests of our visitors.

The site also collects your IP address to help administer our Web site. We may use cookies so that we can better serve you when you use and return to our site.

Keeping Your Personal Information Secure

The personal information we collect about you is kept secure. IDAC values your trust and handles personal information with care. Our employees access information about you only when needed to complete or satisfy your requests and otherwise meet your needs. We may also access information about you when considering a request from you for additional services, honoring our agreement with you or when responding to requests as required by law. We closely safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information and confidentiality principles.

IDAC will not share or sell your personal data or confidential information to any companies or other entities not associated with IDAC in any circumstance not covered above.

Children's Information

We believe that protecting the privacy of children is very important. Our Web site is not designed to specifically attract or interact with children or those persons 18 years of age and under.

Other Sites

The IDAC corporate website may contain links to and with other sites. IDAC will make our best efforts to monitor these links and to make reasonable efforts to ensure that these sites comply with privacy and security policies, which match those of IDAC . However, we cannot be held responsible for the content or the privacy practices employed by the other sites. We encourage you to read these other privacy statements.

Limits of Liability

While IDAC takes every reasonable attempt to keep your personal information extremely secure and confidential, we cannot be held liable for any breach of security by an outside party, criminal or cyber party intent on causing damage to our internal systems or those of our business partners.

Effective Date

This Privacy and Security Statement is effective June, 2006. We may update and post changes to this statement in an effort to ensure you are clearly informed of any changes.

Ask Us

If you have questions or comments about our privacy or security practices, you may contact us at info@idactivate.com.

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terms and conditions

AS A MEMBER, ID Activate CORPORATION AND/OR ITS SERVICE PROVIDERS WILL:

Provide monthly identity monitoring (ID Recovery + Monitoring Members Only).

Monitoring Service:

Provides monthly National Database screening for the enrolled member.
Requires full name, date of birth and Social Security number of the enrolled member.
Checks National Databases for potential fraudulent use of the enrolled member’s name, date of birth and/or Social Security number.
Includes raw data from all three credit bureaus, utilities, public records as well as a number of others.Provide Fully Managed Identity Theft Recovery for all members who become victims.

Identity Theft Recovery Services:

Provide a dedicated recovery specialist to assist victims of identity theft.
Consult with covered member to ascertain the severity and types of the ID theft and start the notification and recovery process.
Prepare and ship the “ID Recovery Kit™ ” to the covered member via overnight delivery with prepaid overnight deliver return.
Send all necessary electronic notifications.
Contact credit reporting agencies to obtain a free credit report for the covered member and place fraud alerts on the covered member's credit records with all three credit reporting bureaus, and to obtain a list of creditors involved with the fraud from them.
Submit Power of Attorney and ID theft affidavit to involved creditors requesting cancellation of their card and an issuance of new one.
If other forms of identification were stolen or missing, such as an ATM card, driver's license, Social Security card, passport and so forth, notify the appropriate bank or agency of the situation, so that they may take appropriate action and reissue a new form of identification.
Notify local authorities of the ID theft incident and provide documentation to help the covered member to obtain necessary reports.
Where needed, follow up with creditors/agencies to ensure that the matter has been properly handled.
Provide fraud resolution, identity monitoring, legal and emotional assistance.

Covered Members will have unlimited toll free access to the multilingual ID Recovery Assistance Center located in Norcross, GA between the hours of 8:00am and 9:00pm ET Monday through Friday.

AS A MEMBER, YOU ARE RESPONSIBLE TO:

Read and understand your rights and responsibilities as a victim.
Work collaboratively with your recovery specialist in developing and implementing your agreed upon recovery plan. ID Activate Corporation (IDAC) will inform you of certain actions you must take in regard to the recovery of your identity. When appropriate, IDAC may suggest possible avenues for completion. Some duties may be optional and your recovery specialist will communicate the consequences of not performing those tasks.
Take responsibility for maximizing reasonable preventative actions with regard to safeguarding your identity.
Report illegal activities and fraud to appropriate legal authorities.
Disclose relevant information and clearly communicate with your recovery specialist any information that may affect the outcome of your case.
Abide by all applicable state and federal law throughout the duration of your relationship with IDAC.

Failure to perform these responsibilities may result in:

Complication of your identity theft situation and potential increase in loss/liability.
Loss of effectiveness in the recovery process including failure to fully recover your identity, added expense in your recovery case, and the right of IDAC and/or its service providers to discontinue some or all recovery services.

DEFINITIONS

“ID Recovery Kit™” means the document set needed to recover the covered member’s Identity from the specified ID theft(s), including ensuring that all damage caused by the identity theft has been satisfactorily remediated. The ID Recovery Kit contains, but is not limited to; a cover letter, Special Power of Attorney, ID theft affidavits, form letters, forgery affidavits, complete step-by- step instructions and any other specific documents needed per ID theft type, number of ID thefts and ID theft location. The ID Recovery Kit is completely generated and personalized by IDAC’s proprietary, patent pending Kaizen Software System.
“Covered member” is defined as any person age 18 or older who has been enrolled in the ID Activate Corporation (IDAC) Service. If enrolled in “Family Plan,” covered member includes a spouse or domestic partner; children under the age of 21 who live with the covered member; and children under the age of 25 who are full-time students. The term "domestic partner" is defined as any person living in domestic partnership with a covered member not related by blood or marriage, regardless of sex, who are of legal adult age in their state of residence. The term “covered household” is defined as a “covered member” who enrolled in the ID Activate Corporation Service and all legal dependents of the enrolled member (IRS dependency requirements are utilized to determine dependency) either residing at the covered member’s residence or attending college at a different address.
“Identity theft” means the wrongful taking of nonpublic information about an individual and the use of such information without such individual’s consent.
“Selling vendor” means the dealer or business that the covered member purchased the program from.
“Program” means the ID Activate Program of personalized identity theft protection.
“IDAC” means ID Activate Corporation.

LIMITATIONS AND EXCLUSIONS

Coverage starts immediately when confirmation of payment has been made.
Any identity thefts or incidents discovered by the covered member prior to service effective date are not eligible for service. Pre-existing identity theft may require the covered member to utilize IDAC’s Emergency Recovery Service.
IDAC cannot be held responsible for failure to provide or for delay in providing services when such failure or delay is caused by conditions beyond its control.
IDAC’s ID Recovery services will not apply if the identity theft is the result of a dishonest, criminal, malicious, or fraudulent act by the covered member, their spouse, or their child.
IDAC’s ID Recovery services do not cover financial losses of any kind arising from the identity theft.

CANCELLATION

The covered member may cancel this agreement at any time.
All requests for cancellation shall be made in writing to the selling vendor.
All requests shall include the participant’s signature evidencing the request or in the event the vehicle is repossessed, totaled, or an unrecovered theft, the signature of an authorized agent of the lien holder.
Cancellations are pro-rated based upon the term of the agreement and the number of days the agreement has been in force.
If a request is made within thirty (30) days of purchase, a full refund will be allowed.
If a request is made after thirty (30) days of purchase, a pro-rata refund percentage figure will be provided.
All cancellations are subject to a twenty-five ($25.00) processing fee.
If there is an active recovery case in progress for an ID theft event for any covered member under this agreement at the time a request for cancellation is received, that case will be immediately terminated and all work on that case, including credit monitoring services, will cease.
ID Activate Corporation will pay the pro-rata, unearned refund based on the consideration received from the selling vendor.
The selling vendor agrees to pay the pro-rata unearned portion of the commission originated from the sale of the membership program agreement.
The request for cancellation must be made no later than thirty (30) days from the date the cancellation is to become effective (except in case of repossessed, stolen or totaled).
All appropriate refund checks not involving a lien holder will be made payable to the selling vendor. When a lending institution or the selling vendor (in-house) has financed the purchase of this agreement, the following procedures will apply:
- If a lending institution has financed the purchase of this agreement and the agreement is cancelled by the covered member, the refund check will be made payable to the lending institution.
- If the vehicle is repossessed by the lien holder or if the vehicle is either totaled or an unrecovered theft, the refund check will be made payable to the lien holder.

THIS AGREEMENT IS NON-TRANSFERABLE. THIS IS NOT AN INSURANCE CONTRACT.

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